Guest Experience Specialist
6 days ago
Embassy Suites by Hilton Kansas City Overland Park is a full-service hotel located in a high occupancy market. We are looking for a motivated and detail-oriented Guest Experience Specialist to join our team.
Job Responsibilities
- Clean and prepare guest rooms according to hotel standards
- Maintain common areas, including the hotel lobby and public restrooms
- Respond to guest inquiries and provide exceptional customer service
- Collaborate with other team members to ensure seamless operations
Qualifications
- 1+ years of experience in housekeeping or a related field
- High school diploma or equivalent required
- Possesses excellent communication and problem-solving skills
- Able to work flexible hours, including weekends and holidays
Compensation and Benefits
$16-18 hourly plus bonus, plus travel discounts within all Hilton hotels
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Customer Experience Ambassador
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Cleaning Services Specialist
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