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Operational Support Specialist for Customers
2 weeks ago
Cipla Ltd is a leading global pharmaceutical company dedicated to improving people's lives through quality products and services. We are committed to making our products accessible to all segments of society and continuously exploring innovative solutions to address unmet medical needs.
Job Title: Operational Support Specialist for CustomersWe are seeking an experienced Operational Support Specialist for Customers to join our team. As a key member of our customer service function, you will be responsible for providing operational support to customers, managing customer interactions, and ensuring timely communication regarding product availability and delivery timelines.
Key Responsibilities- Provide operational support to customers, including responding to queries and resolving issues.
- Collaborate with internal stakeholders to ensure seamless communication and data exchange.
- Work closely with marketing, supply chain, and customer service teams to ensure accurate and timely communication regarding product availability and delivery timelines.
- Minimum 3 years of experience in a pharmaceutical setting, preferably with experience working with large portfolios and dynamic customer environments.
- Strong customer orientation and excellent communication skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.