Patron Support Specialist

7 days ago


Arvada, Colorado, United States Jefferson County Inc Full time
About the Role

We are seeking a highly motivated and customer-centric individual to fill the Patron Experience Associate position at Jefferson County Inc. As a key member of our team, you will be responsible for providing exceptional customer service to patrons, promoting the Library's services and resources, and contributing to the overall success of our organization.

Salary and Benefits

This full-time position comes with a competitive salary of $19.65 - $24.57 per hour, along with a comprehensive benefits package that includes dental, medical, vision insurance, paid time off, holidays, retirement matching, wellness programs, and tuition reimbursement.

Responsibilities
  • Provide information and referrals to patrons, utilizing high-level customer service skills to determine their needs.
  • Participate in cross-functional teams to achieve goals and objectives, assist in developing instructional tools and databases, and provide direct customer service.
  • Maintain the appearance and safety of the division and Library, assist with collection development and maintenance, and ensure access to all materials.


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