Part Time Retail Sales Associate

6 days ago


Hollywood, Florida, United States The UPS Store Full time

Job Summary:

The Part Time Retail Sales Associate delivers exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various business equipment. The Associate expertly advises our valued customers by providing accurate information on our array of products and services, and exhibits confidence by knowing best practices related to the industry.

Key Responsibilities:

  • Assist customers by providing general information on products and services at The UPS Store.
  • Anticipate customer needs and suggest appropriate solutions.
  • Drive store sales through upselling and suggestive selling techniques.
  • Ensure shelves are accurately stocked.
  • Place customer pickup orders and follow through from beginning of order to completion.
  • Maintain the store according to The UPS Store standards.
  • Maintain accurate store records, including customer sales and transactions.
  • Address customer complaints and concerns in a timely manner.

Requirements:

  • High school diploma or equivalent.
  • Knowledge of retail sales policies and procedures.
  • Demonstrated ability to meet and exceed sales goals.
  • Excellent communication, customer service, and interpersonal skills.
  • Ability to work weekends or other shifts as needed.
  • Ability to lift and move boxes up to 40+ pounds.

EEOC Statement:

The UPS Store is an equal opportunity employer that is committed to a diverse and inclusive workplace and does not discriminate based on age, race, gender, disability, or any other legally protected class. We strive to build an inclusive culture of respect, recognition, and belonging.


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