Current jobs related to Client Relationship Manager - Amherst, Massachusetts - Aither Health

  • Private Client Relationship Manager

    4 weeks ago

    Amherst, Massachusetts, United States Citizens Full time

    Job Title: Private Client Relationship ManagerCitizens is seeking a highly skilled Private Client Relationship Manager to join our team. As a key member of our Private Client Group, you will be responsible for building and maintaining relationships with our affluent and high-net-worth clients.Key Responsibilities:Acquire and retain new-to-wealth...

  • Private Client Relationship Manager

    1 week ago

    Amherst, Massachusetts, United States Citizens Full time

    Job SummaryCitizens is seeking a skilled Private Client Relationship Manager to join our team. As a key member of our Private Client Group, you will be responsible for building and maintaining relationships with our affluent and high-net-worth clients.Key ResponsibilitiesAcquire and retain new and existing relationships with high-net-worth clientsDevelop and...

  • Accounting Professional

    21 hours ago

    Amherst, Massachusetts, United States Genesis Resources Full time

    **Genesis Resources Seeks a Dedicated Account Manager**The ideal candidate will provide exceptional customer service to brokers and insured customers, ensuring seamless communication regarding outstanding balances and account maintenance.Responsibilities:Deliver prompt and thorough responses to customer inquiries, both external and internal.Handle phone...

  • Account Manager

    1 week ago

    Amherst, Massachusetts, United States Genesis Resources Full time

    The Client Relationship Specialist will be responsible for providing exceptional service to brokers and insured customers, managing communications regarding outstanding balances and account maintenance through various channels. The role aims to foster strong client relationships and contribute to the company's financial success.Key Responsibilities:Deliver...

  • Outreach Case Manager

    1 week ago

    Amherst, Massachusetts, United States Craig's Doors Full time

    Job DescriptionThe Outreach Case Manager at Craig's Doors plays a vital role in providing comprehensive case management services to adults 18 and older experiencing a housing crisis. This position requires strong interpersonal skills, knowledge of community resources, and a commitment to trauma-informed care.Key ResponsibilitiesOutreach Services: Conduct...

  • Registered Nurse

    2 weeks ago

    Amherst, Massachusetts, United States HealthEcareers - Client Full time

    Job SummaryMass General Brigham is seeking a skilled Registered Nurse to join our Interventional Radiology team in Hadley, Massachusetts.This is an exciting opportunity to work in a dynamic and fast-paced environment, collaborating with a multidisciplinary team to deliver high-quality patient care.Key ResponsibilitiesAssess and plan patient care,...

  • Senior Mechanical Project Manager

    1 week ago

    Amherst, Massachusetts, United States NV5 Full time

    Job Title: Senior Mechanical Project ManagerJob Summary:We are seeking a highly skilled Senior Mechanical Project Manager to join our team at NV5. As a Senior Mechanical Project Manager, you will be responsible for planning, developing, coordinating, and directing public sector projects. You will work closely with our Group Leader(s) to ensure that company...

  • Conseiller client en assistance technique

    2 weeks ago

    Amherst, Massachusetts, United States Teleperformance USA Full time

    Offre de carrière : Conseiller client en assistance techniqueÀ propos de l'offre :Tu cherches un emploi ou une nouvelle expérience ? TP Tunisie ouvre ses portes : tu choisis ton régime horaire par semaine (40H ou 28H) et tu signes ton contrat (CDI ou CIVP) dès l'embauche.Tu maîtrises la langue française et tu as une passion pour l'art de...

  • Property Manager

    1 week ago

    Amherst, Massachusetts, United States Spinoso Real Estate Group Full time

    Job SummaryThe Property Manager will oversee the overall performance of the property, including budget preparation, leasing support, team management, and operational oversight. This role requires strong relationships with internal and external stakeholders and the ability to respond to property needs 24/7.Key ResponsibilitiesLead and manage a team to achieve...

  • Program Manager

    1 month ago

    Amherst, Massachusetts, United States ServiceNet Full time

    Job SummaryWe are seeking a highly skilled and experienced Program Manager to join our team at ServiceNet. As a Program Manager, you will be responsible for managing the residential program, working collaboratively with the Program Director to ensure the smooth operation of the program.ResponsibilitiesParticipate in client, staff, and management team...

  • AWS Alliance Manager

    2 weeks ago

    Amherst, Massachusetts, United States CrowdStrike, Inc. Full time

    About the Role:CrowdStrike is seeking a seasoned AWS Alliance Manager to spearhead the development and growth of our strategic partnership with Amazon Web Services (AWS) within our Corporate/SMB segment. This role demands a strategic thinker with a deep understanding of both AWS and CrowdStrike's offerings, as well as a proven track record in alliance...

  • AWS Alliance Manager

    2 weeks ago

    Amherst, Massachusetts, United States CrowdStrike, Inc. Full time

    About the Role:CrowdStrike is seeking a seasoned AWS Alliance Manager to develop and grow our strategic partnership with Amazon Web Services (AWS) within our Corporate/SMB segment. This role requires a strategic thinker with a deep understanding of both AWS and CrowdStrike's offerings, as well as a proven track record in alliance management, business...

  • Branch Manager

    2 weeks ago

    Amherst, Massachusetts, United States Bangor Savings Bank Full time

    Job Title: Branch ManagerAt Bangor Savings Bank, we are seeking a highly skilled and experienced Branch Manager to lead our Consumer Banking Branch team. As a key member of our leadership team, you will be responsible for driving sales growth, employee development, and operational management across one or more branches.Key Responsibilities:Customer...

  • Benefits Consultant

    1 week ago

    Amherst, Massachusetts, United States NFP Full time

    Job SummaryWe are seeking a highly skilled Account Executive to join our dynamic team at NFP. As a key member of our team, you will be responsible for fostering and deepening relationships with clients and carrier representatives, managing client interactions, and providing expert advice on various benefit plans.Key ResponsibilitiesNegotiate terms,...

  • Communications Manager

    1 week ago

    Amherst, Massachusetts, United States University of Massachusetts Amherst Full time

    Job SummaryThe Communications Manager for the Family Forest Research Center (FFRC) will be responsible for developing and implementing comprehensive communication and outreach strategies to engage various stakeholders and the wider community.The Communications Manager will aid in all stages of outreach and communication, with a focus on creating tools and...

  • Nurse Case Manager

    4 weeks ago

    Amherst, Massachusetts, United States Mass General Brigham Full time

    Hospice RN Case Manager Job DescriptionMass General Brigham is seeking a skilled and compassionate Registered Nurse (RN) to join our Hospice team as a Case Manager. This is a rewarding opportunity to provide high-quality patient care and support to individuals and their families in need.Job Summary:The Hospice RN Case Manager will provide skilled care and...

  • Financial Consultant

    2 weeks ago

    Amherst, Massachusetts, United States Charles Schwab Full time

    Transforming Finance TogetherAt Charles Schwab, we empower our employees to make a meaningful impact on their careers and the finance industry. Our innovative approach combines creative problem-solving with a passion for helping clients achieve their financial goals.As a Financial Consultant at Schwab, you will be responsible for providing wealth management...

  • Senior Water Control and Conveyance Engineer

    1 week ago

    Amherst, Massachusetts, United States GEI Consultants Full time

    Job SummaryWe are seeking a Senior Civil, Structural, Hydraulic, or Geotechnical Engineer to join our team at GEI Consultants. As a Senior Water Control and Conveyance Engineer, you will provide technical guidance and project management expertise for design, construction, and remediation of major water infrastructure projects.Key ResponsibilitiesProvide...

  • Communications Manager

    1 week ago

    Amherst, Massachusetts, United States University of Massachusetts Amherst Full time

    Job SummaryThe Communications Manager for the Family Forest Research Center (FFRC) will be responsible for developing and implementing comprehensive communication and outreach strategies to engage various stakeholders and the wider community.The Communications Manager will aid in all stages of outreach and communication, with a focus on creating tools and...

  • Senior Environmental Professional

    2 weeks ago

    Amherst, Massachusetts, United States GEI Consultants Full time

    Job SummaryWe are seeking a highly skilled Senior Environmental Professional to join our team at GEI Consultants. As a senior environmental professional, you will be responsible for developing and managing environmental investigation, compliance, and remediation projects. Your expertise will be essential in identifying and attracting business development...

Client Relationship Manager

2 months ago

Amherst, Massachusetts, United States Aither Health Full time
About the Role

Aither Health is seeking a highly skilled and experienced Client Relationship Manager to join our team. As a key member of our organization, you will play a critical role in driving maximum value for our client accounts, taking full ownership of client retention and account development.

Key Responsibilities:

  • Develop and maintain strong relationships with clients, vendors, and referral partners to ensure seamless service delivery and maximum value.
  • Work closely with our implementation team to ensure timely project management and launch deadlines, including new vendor relationships and/or plan changes.
  • Lead the annual renewals process, initiating and participating in interactive meetings to ensure all deadlines are communicated and met.
  • Define client needs to enable unique and effective servicing, differentiating Aither Health from other potential TPAs and driving retention and growth.
  • Maintain up-to-date client and vendor information on our internal platform.
  • Develop tools and reporting to provide project management, drive outcomes, and provide status updates and address concerns/issues for each client.
  • Implement a routine of checks and balances to closely monitor efficiencies in honoring contract provisions, building a high level of client success that leads to growth and retention.
  • Have ultimate responsibility for the oversight and day-to-day operations of the team, building a strong working relationship with the Client Partner to mentor the team, offer corrective coaching when necessary, and develop new training methods to support the client.
  • Effectively manage the full team of associates, delegating projects and time-sensitive requests to maintain the highest success levels in production and client retention.
  • Develop and monitor client cost savings by working with the stop loss team on individual and aggregate stop loss reporting and relaying this information on a proactive basis to the client.
  • Take initiative and engage in problem-solving activities to improve operational workflows across the organization.
  • Participate in call management and internal communication boards to ensure service level standards are maintained.
  • Be available to work hours outside of your normally scheduled shift as needed.

Requirements:

  • Associates Degree/Bachelor's Degree preferred or equivalent industry experience.
  • Understanding of the evolution of self-funded insurance from its genesis.
  • Talent to communicate clearly, ensuring that others understand the information.
  • Problem-solving skills.
  • Ability to focus on and meet goals.
  • PC and Windows experience.
  • Ability to collect data and draw valid conclusions.
  • Talent for ensuring that nothing falls through the cracks.
  • Ability to prioritize.
  • A precise attention to detail.
  • The attitude that anything worth doing is worth doing right, every time.
  • Ability to maintain confidentiality.
  • The motivation to learn and constantly improve processes.
  • Mindset of a team player, willing to jump in and help on any Aither Health task.
  • Healthcare claims administration experience.
  • Experience in hiring or running a team.

Benefits:

  • Medical, dental, and vision insurance.
  • PTO/SICK time.
  • 401K plan.