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Customer Support Associate
2 weeks ago
Sam Custer - State Farm Agent is seeking a career-oriented professional to join their team in Medina, OH. As a State Farm team member, you will build customer relationships within the community to promote auto, home, and life insurance products.
Responsibilities
Establish strong customer connections and follow up as needed.
Promote prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Utilize a customer-focused review process to educate customers about insurance options and provide personalized solutions.
Sales and Growth Opportunities
As an Agent Team Member, you will receive a competitive salary plus commission/bonus structure.
Enjoy paid time off (vacation and personal/sick days), flexible hours, and opportunities for growth and development.
Requirements
Maintain excellent communication skills – written, verbal, and listening.
Show self-motivation and a proactive approach to problem-solving.
Demonstrate attention to detail and dedication to customer service.
Cultivate strong teamwork skills and a collaborative environment.
Achieve Property and Casualty license requirements and Life and Health license capabilities.
Benefits and Work Environment
Join a dynamic team with flexible work from home options available.
We offer a comprehensive training program and support system to ensure your success.