Customer Service Specialist

2 weeks ago


Kokomo, Indiana, United States Lucas Furniture & Mattress Full time

At Lucas Furniture & Mattress, we are committed to delivering exceptional customer experiences. As a Family-Owned business in Kokomo, IN, we have built our success on providing unparalleled service before and after the sale.

A Competitive Salary

We offer a salary of $40,000 per year, plus a $1,000 signing bonus for the ideal candidate. This compensation package is designed to attract top talent who share our passion for sales and customer satisfaction.

About the Role

We are seeking an enthusiastic and motivated Customer Service Specialist to join our team. The successful candidate will be responsible for:

  • Greeting customers and providing excellent customer service
  • Listening to customer needs and offering tailored solutions
  • Maintaining product knowledge and effectively communicating its features and benefits
  • Upselling and cross-selling products to enhance customer experience
  • Processing payments accurately and efficiently
  • Ensuring the sales floor remains organized and clean

The ideal candidate will possess a positive attitude, excellent communication skills, and a passion for sales. They must also be able to work in a fast-paced environment and maintain a professional demeanor at all times.

Benefits and Work Environment

We offer a range of benefits, including employee discounts, flexible scheduling, and paid time off. Our Full-time position offers a stable work environment with opportunities for growth and development.

We require candidates to live in or near Kokomo, IN 46902. As an in-person role, you will work alongside our dedicated team members to provide an exceptional shopping experience for our customers.



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