Current jobs related to Customer Service Specialist II - Shepherdsville, Kentucky - APL Logistics

  • Customer Service Representative

    4 weeks ago

    Shepherdsville, Kentucky, United States Loves Travel Stops & Country Store Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...

  • Sales Development Specialist

    2 weeks ago

    Shepherdsville, Kentucky, United States Gordon Food Service Full time

    Welcome to Gordon Food Service, where we're passionate about helping our customers succeed. As a Sales Trainer, you'll play a critical role in empowering our Customer Development Specialists to excel in their roles.Key Responsibilities:Partner with division leadership to assess development needs and identify opportunities for growthDevelop and deliver...

  • Sales Development Specialist

    2 weeks ago

    Shepherdsville, Kentucky, United States Gordon Food Service Full time

    Welcome to Gordon Food Service, where we're passionate about helping our customers succeed. As a Sales Trainer, you'll play a critical role in empowering our Customer Development Specialists to drive sales growth and improve customer relationships.Key Responsibilities:Partner with division leadership to assess development needs and identify opportunities for...

  • Sales Development Specialist

    2 weeks ago

    Shepherdsville, Kentucky, United States Gordon Food Service Full time

    Welcome to Gordon Food Service, where we strive to be the best in the food service industry. We are excited to share our story with you and explore how you can contribute to our success.Job Summary:We are seeking a highly skilled Sales Trainer to join our team. As a Sales Trainer, you will be responsible for conducting training sessions for our division...

  • Customer Service Representative

    2 weeks ago

    Shepherdsville, Kentucky, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering a distinctive and delightful customer experience. Your duties will include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout...

  • Customer Service Representative

    2 weeks ago

    Shepherdsville, Kentucky, United States Kelly Services, Inc. Full time

    We are seeking a Customer Service Representative/ Inside Sales Rep to work at a leading motor supply company in Shepherdsville, KY. With us, it's all about Customer Service, Inside Sales, Sales, Motors, Customer, Retail, and Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our...

  • Customer Service Representative

    2 weeks ago

    Shepherdsville, Kentucky, United States Ryan Baker - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with Ryan Baker - State Farm Agent, you will deliver exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while...

  • Customer Service Representative

    2 weeks ago

    Shepherdsville, Kentucky, United States Walgreens Full time

    Job Summary:We are seeking a Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for delivering a distinctive and delightful customer experience.Key Responsibilities:Provide customers with courteous, fair, friendly, and efficient checkout service.Engage customers and patients by greeting them and...

  • Customer Service Representative

    3 weeks ago

    Shepherdsville, Kentucky, United States Kelly Services, Inc. Full time

    Customer Service Representative/ Inside Sales Rep OpportunityWe are seeking a highly motivated and customer-focused individual to join our team at a leading motor supply company in Shepherdsville, KY. As a Customer Service Representative/ Inside Sales Rep, you will be responsible for providing exceptional customer service and sales support to our clients.Key...

  • Customer Service Representative

    3 weeks ago

    Shepherdsville, Kentucky, United States Walgreens Full time

    Job OverviewAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.Key ResponsibilitiesModel and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register and provide customers with courteous, fair,...

  • Customer Service Representative

    1 month ago

    Shepherdsville, Kentucky, United States Kelly Services, Inc. Full time

    Customer Service Representative/ Inside Sales Rep OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/ Inside Sales Rep at a leading motor supply company in Shepherdsville, KY.About the Role:Provide exceptional customer service to internal and external customersRespond to customer...

  • Customer Service Representative

    3 weeks ago

    Shepherdsville, Kentucky, United States Instant Aire LLC Full time

    Job TitleCustomer Service RepresentativeWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling incoming calls, providing friendly and professional customer service, and ensuring our technicians are dispatched efficiently.Key...

  • Customer Service Representative

    4 weeks ago

    Shepherdsville, Kentucky, United States Kelly Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Inside Sales Rep. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers by phone and in person at our facilityHelp...

  • Customer Service Representative

    4 weeks ago

    Shepherdsville, Kentucky, United States Kelly Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Inside Sales Rep. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients, while also driving sales growth and revenue.Key ResponsibilitiesAssist...

  • Customer Service Representative

    4 weeks ago

    Shepherdsville, Kentucky, United States Kelly Services, Inc. Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Inside Sales Rep at a leading motor supply company in Shepherdsville, KY. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, while also driving sales growth and...

  • Customer Service Associate

    3 weeks ago

    Shepherdsville, Kentucky, United States FiveStar Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at FiveStar. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and promoting FiveStar products and services.Key...

  • Customer Service Representative

    2 weeks ago

    Shepherdsville, Kentucky, United States arvato Bertelsmann Full time

    Job DescriptionThe Client Services Representative will be responsible for managing customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving.Key Responsibilities:Create deliveries daily and...

  • Bilingual Customer Service Representative

    2 weeks ago

    Shepherdsville, Kentucky, United States Surge Staffing Full time

    Customer Service Representative Role at Surge StaffingAs a Customer Service Representative at Surge Staffing, you will be responsible for conducting service calls to ensure quality customer service, as well as conducting outside sales calls to obtain new business partnerships and customers. You will also present customers with additional Surge Staffing...

  • Bilingual Customer Service Representative

    3 weeks ago

    Shepherdsville, Kentucky, United States Surge Staffing Full time

    Customer Service Representative at Surge Staffing **Job Summary:** As a Customer Service Representative at Surge Staffing, you will be responsible for providing exceptional customer service to clients and customers. **Key Responsibilities:** * Conduct service calls to ensure quality customer service * Conduct outside sales calls to obtain new business...

  • Bilingual Customer Service Associate

    4 weeks ago

    Shepherdsville, Kentucky, United States Surge Staffing Full time

    Customer Service Representative Job DescriptionAt Surge Staffing, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and marketing team, you'll be responsible for:Key Responsibilities:Conducting service calls to ensure exceptional customer serviceGenerating new business partnerships and customers...

Customer Service Specialist II

2 months ago

Shepherdsville, Kentucky, United States APL Logistics Full time

Job Title: Customer Service Representative II

Overview:

The Customer Service Representative II plays a vital role in managing communications with clients in a professional and efficient manner. This includes addressing inquiries, processing orders, and resolving complaints. The CSR II is equipped to handle more complex and non-routine customer issues and requests.

Key Responsibilities:

  • Implement the APL Logistics Continuous Improvement (ACI) Model to enhance operational efficiency and improve business processes.
  • Utilize the 5S Lean methodology to maintain a safe, clean, and organized work environment.
  • Meet and strive to exceed company standards for safety, quality, productivity, and customer service.
  • Resolve challenging customer issues while fostering positive relationships with clients.
  • Provide feedback on customer interactions and assist colleagues in addressing customer concerns.
  • Participate in the onboarding and training of new team members.
  • Process and input customer orders accurately, ensuring all related documentation is complete.
  • Maintain up-to-date inventory records and assist in inventory control activities.
  • Act as a liaison between warehouse staff and customers, ensuring clear communication and resolution of issues.

Qualifications:

  • High School diploma or equivalent; some college education preferred.
  • A minimum of two years of experience in customer service, inventory management, or accounting.
  • Familiarity with distribution and logistics is advantageous but not mandatory.

Skills and Attributes:

  • Excellent communication and interpersonal skills.
  • Proficient in data entry and familiar with spreadsheet applications.
  • Ability to interpret basic instructions and documents.
  • Strong mathematical skills and decision-making abilities.
  • Commitment to teamwork, respect, integrity, innovation, and customer focus.