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Transitioning Service Member Career Development

2 months ago

Round Rock, United States Navy Federal Credit Union Full time

Job Summary:

Navy Federal Credit Union is seeking a highly motivated and detail-oriented individual to participate in our DoD SkillBridge program. As a participant, you will have the opportunity to gain valuable work experience and skills in a dynamic and fast-paced environment.

Key Responsibilities:

  • Analyze and resolve problems and discrepancies related to member accounts and loans
  • Assist members with submitting loan and credit applications
  • Counsel members about Navy Federal's products and services
  • Ensure cash and other negotiable instruments are handled properly
  • Identify opportunities to cross-sell products and increase product penetration
  • Perform platform banking functions
  • Assist team members and understand and comply with federal and other regulations relating to financial products and services
  • May assist with vault opening, closing, and balancing procedures
  • May serve as a vault custodian
  • Perform other duties as assigned

Requirements:

  • Ability to work independently and in a team environment
  • Working knowledge of savings and checking products, accounts, and services
  • Desired: Experience in member/customer service, preferably in a call center, retail banking, or financial institution
  • Desired: Experience in working in a credit union environment
  • May be required to participate and complete specialized training
  • Effective active listening skills, organizational, planning, and time management skills, research, analytical, and problem-solving skills, and effective verbal and written communication skills

Working Conditions:

To be determined

Primary Branches:

Round Rock, TX Branch

Salary Range:

$25.39 (Note: SkillBridge participants are not eligible for compensation from Navy Federal, as they continue to receive military compensation and benefits as active-duty service members)