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Medical Infusion Coordinator

2 months ago

Pinehurst, North Carolina, United States Pinehurst Medical Full time
Pinehurst Medical Clinic Infusion Coordinator Job Description

Pinehurst Medical Clinic (PMC) is a leading healthcare provider in the region, serving communities with a commitment to patient-centered care and the latest medical technology.

As an Infusion Coordinator at PMC, you will play a vital role in the patient experience, acting as a liaison between patients and medical support staff. Your responsibilities will include greeting and instructing patients, verifying and updating necessary information, and completing practice management system work.

Key responsibilities include:

  • Ensuring HIPAA, Financial Policy, Insurance Information, Release of Information, and Notice of Privacy Practices are completed by patients
  • Advising patients on financial obligations, including co-payments, deductible amounts, and insurance eligibility
  • Performing insurance eligibility requirements and reviewing patient charts to ensure necessary labs have been completed
  • Completing plan-specific denial criteria and obtaining clinician signatures
  • Coordinating drug acquisition, delivery, and storage with patients and specialty pharmacies
  • Maintaining electronic medical record documentation and notifying patients of needed lab work and documentation
  • Working on carrier-specific authorization reports and monitoring status for patient approval of drug administration
  • Maintaining a thorough knowledge of physicians, their specialties, and medical practices
  • Maintaining patient and practice confidentiality

Requirements:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • One to two years of experience in a medical office setting preferred

Pinehurst Medical Clinic is an equal opportunity employer and supports compliance with all state, federal, and local regulations. We offer a competitive hourly rate and a dynamic work environment.