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Customer Service Representative for High-Volume Retailer

2 months ago

Travelers Rest, South Carolina, United States Blossman Gas of North Carolina Inc Full time
Position Overview

Are you seeking a stable and expanding organization to advance your career in the customer service sector? If you thrive on engaging with clients both over the phone and face-to-face, Blossman Gas & Appliance is looking for dedicated individuals to fill the role of Customer Service Representative - Branch Administrator at our bustling showroom.

As a leading independent propane provider in the United States, we pride ourselves on our extensive network of locations and our commitment to customer satisfaction. Our Branch Administrators serve as the initial point of contact for our clientele, handling a variety of responsibilities including:

  • Managing incoming calls and inquiries
  • Coordinating daily financial closeouts and deposits
  • Processing payments and scheduling service deliveries
  • Promoting and selling our range of appliances and services

This role combines elements of customer service, administrative tasks, and consultative sales.

Essential Qualifications
  • High school diploma is mandatory; additional education is advantageous
  • Professional and approachable demeanor
  • Ability to thrive in a dynamic retail environment
  • Proficient computer skills with a willingness to learn new software
  • Dependable with a strong work ethic
  • Willingness to work in-person during standard business hours with potential overtime during peak seasons
  • Commitment to safety and adherence to company policies

We offer competitive compensation based on experience, along with a comprehensive benefits package that includes paid time off, a 401(k) plan with matching contributions, health, dental, life, and vision insurance, as well as opportunities for bonuses. Our company also emphasizes ongoing professional development and a positive workplace culture.

If you are enthusiastic about retail and customer service and are looking for a fulfilling career path, we encourage you to consider this opportunity.