Dining Room Host

3 days ago

San Diego, California, United States Dufry Full time

Job Summary:

The Dining Room Host is responsible for ensuring a positive dining experience for our guests. This includes greeting guests, seating them at an appropriate table, and introducing them to their server.

Key Responsibilities:

  1. Maintain a clean and welcoming dining area, including setting tables and refilling beverages.
  2. Record customer reservations and seating times, providing exceptional customer service at all times.
  3. Maintain and update restaurant seating charts to ensure efficient seating arrangements.
  4. Assist with maintaining sufficient stock of roll-up silverware for the incoming shift.
  5. Provide menu and beverage recommendations to guests, based on in-depth knowledge of our offerings.
  6. Liaise between kitchen staff and floor staff to ensure seamless service delivery.
  7. Perform tasks of the cashier and/or bus person as required, including cashing out guest checks to speed up service.
  8. Patrol assigned station, refilling water and coffee, removing service items and condiments as needed.
  9. Perform other duties in a team effort during downtime, including rolling silverware, expediting food orders, washing dishes, and preparing food for the to-go area.

Requirements:

  • Customer service and cash handling experience preferred.
  • Excellent organizational skills and ability to read and interpret restaurant seating charts.
  • Friendly, enthusiastic, and outgoing demeanor when interacting with the public and coworkers.
  • Ability to bend, twist, and stand to perform normal job functions.
  • Ability to speak, read, and comprehend instructions, short correspondence, and policy documents.

Equal Opportunity Employer: Dufry is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.

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