Retail Operations Specialist
5 days ago
We are seeking a highly motivated and detail-oriented Retail Operations Associate to join our team at DICK'S SPORTING GOODS INC. As a Retail Operations Associate, you will play a critical role in creating an exceptional shopping experience for our customers by ensuring that our store operations run smoothly and efficiently.
Key Responsibilities- Greet customers and proactively approach them to understand their needs and provide support.
- Process merchandise and product received at the store in accordance with established programs and procedures.
- Uphold company merchandising and presentation standards.
- Assist with unloading trucks, processing freight, and executing transfers, RTVS, claims, and freight processing.
- Fulfill the company-defined customer experience by completing all processes according to our service level standards.
- Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
- Create an inclusive store environment where everyone feels welcome, safe, and respected.
- Take an all-hands-on-deck approach to support the team across the store.
We are looking for team members who embody the following traits:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
- Prior retail sales, operations, maintenance, or customer-focused experience preferred.
- Ability to stand, bend, stoop, reach, push, pull, and lift up to 35 lbs. items repetitively.
- Ability to work extended periods of time standing or walking.
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
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