Restaurant Host

3 weeks ago

Wichita, Kansas, United States Crescent Hotels & Resorts Full time

Restaurant Server Job Description

We are seeking a skilled and friendly Restaurant Server to join our team at Crescent Hotels & Resorts. As a Restaurant Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:

  • Greet and Serve Guests: Welcome and serve guests in a timely and courteous manner, ensuring their needs are met and exceeded.
  • Take and Serve Orders: Take orders accurately and efficiently, and serve food and beverages in a prompt and professional manner.
  • Perform Set-Up and Side Work: Perform all necessary set-up and side work as assigned, including cleaning and sanitizing the dining area.
  • Answer Guest Questions: Answer guest questions about the menu and provide recommendations to enhance their dining experience.
  • Operate Point of Sale System: Operate the electronic cash register/P.O.S. system (where applicable) to process transactions accurately and efficiently.
  • Check Food Quality: Check food before serving to ensure appearance, temperature, and portions are correct.
  • Team Player: Be a team player and help co-workers with job duties as needed.
  • Communication Skills: Possess excellent communication skills to effectively interact with guests and colleagues.

Required Skills and Abilities:

  • Fluency in English: Fluency in English is required to effectively communicate with guests and colleagues.
  • Professional Appearance: Maintain a professional appearance and demeanor at all times.
  • Lifting Ability: Ability to lift at least 30 lbs is required to perform job duties.
  • Communication Skills: Excellent communication skills are required to effectively interact with guests and colleagues.
  • Teamwork: Willingness to pitch in and help others as needed.
  • Physical Demands: Standing and walking for prolonged periods are required to perform job duties.

Performance Standards:

  • Customer Satisfaction: Customer satisfaction is paramount, and all efforts should be made to ensure a positive dining experience.
  • Hotel Standards: Adhere to hotel standards for work procedures, dress, grooming, and punctuality.
  • Guest and Associate Safety: Ensure the safety and security of guests and associates at all times.

Equal Opportunity Employer:

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