Medical Customer Service Representative
1 week ago
VCA Meadow Hills Animal Hospital is seeking a full-time Client Service Representative to join our team. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients and their pets. You will be the first point of contact for clients, answering phone calls, responding to emails, and greeting clients and their pets in a friendly and welcoming manner.
Responsibilities:
* Answer telephones and respond to client inquiries in a timely and professional manner
* Greet clients and their pets in a friendly and welcoming manner
* Maintain accurate and up-to-date client and pet records
* Coordinate and schedule appointments and procedures
* Provide excellent customer service and resolve client complaints in a timely and professional manner
Requirements:
* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask
* Basic computer skills and knowledge of veterinary software
What We Offer:
* Competitive hourly wage
* Full-time benefits, including medical, dental, and vision insurance
* Paid vacation and sick time
* Opportunities for professional growth and development
How to Apply:
Apply online through our website or in person at VCA Meadow Hills Animal Hospital. We look forward to hearing from you
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