Veterinary Clinic Receptionist

We are dedicated to providing exceptional care to our patients and their owners. As a Veterinary Receptionist, you will play a vital role in ensuring a positive experience for our clients.

• Greet clients and their pets, and complete the appointment sign-in process, including inputting and retrieving information from the computer, confirming the reason for the appointment, and receiving and confirming the client's contact information.
• Assist clients with check-out, including ensuring services and product sales are correctly accounted for, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
• Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills, and calling into the pharmacy if needed as authorized by a veterinarian.
• Make outbound phone calls to remind clients of upcoming appointments and to set appointments for pets due for services.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining the cleanliness and organization of the hospital to ensure a great client experience.

• 2 years of previous experience in a veterinary clinic or hospital; Cornerstone experience is a plus.
• Professional work ethic, positive personality, excellent communication skills, ability to multi-task efficiently in a fast-paced environment, provide a calm demeanor, and have a passion for delivering exceptional care to clients.

• Competitive salary: $17.50-$22.50/hr depending on experience.
• Medical, dental, vision, and prescription drug benefits for you and eligible dependents.
• Paid time off for full-time employees.
• 401(k) plan.
• Continuing education allowance for licensed technicians.
• Guardian voluntary benefits.
• Great pet benefits.