Hospitality Ambassador

2 months ago

Zionsville, Indiana, United States Won't Stop Operations Full time
Job Summary

The Won't Stop Operations Hospitality Ambassador plays a pivotal role in shaping the guest's initial impression of our organization and influencing their overall experience. This position requires a unique blend of interpersonal skills, organizational acumen, and product knowledge.

Key Responsibilities
  • Guest Greeting and Seating

Promptly make eye contact, smile, and greet guests as they enter the restaurant, warmly welcoming them and determining the most efficient way to accommodate their dining experience.

  • Operational Efficiency

Practice keen organizational skills to maintain a smooth flow of seating, answer phone calls, and efficiently satisfy guests' wants and needs.

  • Wait List Management

Maintain an accurate wait list with up-to-date wait times, ensuring guests are informed and satisfied.

  • Service Support

Assist service staff with bussing and resetting tables to quickly seat guests, observing and reading guest body language to alert service staff of needs.

  • Conclusion of Experience

Complete each dining experience with a warm and genuine thank you, farewell, and encouragement for a soon return, adhering to the Won't Stop Operations employee handbook and company policies at all times.

  • Hospitality Ambassador

    2 weeks ago

    Zionsville, Indiana, United States Won't Stop Operations Full time

    Job OverviewAs a key member of the Won't Stop Operations team, the Hospitality Ambassador is responsible for delivering exceptional guest experiences. This role requires a high level of energy, friendliness, and professionalism, with a focus on creating a warm and welcoming atmosphere for all guests.Key Responsibilities: Greet guests promptly and warmly,...

  • Hospitality Ambassador

    2 weeks ago

    Zionsville, Indiana, United States Won't Stop Hospitality Inc Full time

    Role SummaryThe Won't Stop Hospitality Inc. Host is a key member of our team, responsible for delivering exceptional guest experiences. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.Key ResponsibilitiesGuest GreetingSeating and Table ManagementPhone and Wait List ManagementSupporting Service...