Server

1 week ago

Denver, Colorado, United States Denver Co Full time

Job Overview

We are seeking a highly motivated and customer-focused Food Service Associate to join our team at Toro, a renowned restaurant in Denver, Colorado. As a key member of our service team, you will be responsible for providing exceptional dining experiences to our guests, ensuring their satisfaction and loyalty to our brand.

Responsibilities

  • Food and Beverage Service: Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
  • Customer Service: Remain attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
  • Restaurant Maintenance: Complete all restocking and cleaning duties by performing opening and closing sidework as instructed.
  • Product Knowledge: Memorize menu items, recipes, and daily specials in order to answer questions and make recommendations to customers.
  • Cash Handling: Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
  • Communication: Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
  • Teamwork: Attend all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service, and facility.

Requirements

  • Education: High school education or equivalent.
  • Experience: Previous experience in a similar position of 3 months or longer.
  • Skills: Basic knowledge of customer service principles, the food server function, and restaurant and kitchen operations. Must know standard cash-handling procedures and be fluent in oral and written English.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lifting and Carrying: Lifting, pushing, pulling, and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
  • Mobility: Full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
  • Standing and Walking: Continuous standing during preparation, during service hours, or during expediting.
  • Vision and Hearing: Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately.

Benefits

  • Medical, Vision, and Dental Insurance
  • Free Shift Meal
  • Discounted Parking
  • Referral Bonus Eligible

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