Customer Service Liaison

3 weeks ago


River Edge, New Jersey, United States Tri-State Pest Control Inc Full time

At Tri-State Pest Control Inc, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.

Key Responsibilities:

  • Answer incoming customer calls and respond to customer inquiries in a timely and professional manner
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies

Requirements:

  • High school diploma or equivalent
  • Three years of scheduling and dispatching experience in a comparable service field
  • Excellent oral and written communication skills
  • Ability to prioritize and manage multiple responsibilities
  • Familiarity with NJ geography

We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company.



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