Customer Service Liaison
3 weeks ago
At Tri-State Pest Control Inc, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.
Key Responsibilities:
- Answer incoming customer calls and respond to customer inquiries in a timely and professional manner
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
Requirements:
- High school diploma or equivalent
- Three years of scheduling and dispatching experience in a comparable service field
- Excellent oral and written communication skills
- Ability to prioritize and manage multiple responsibilities
- Familiarity with NJ geography
We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company.
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