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Food Service Specialist
2 months ago
Part-time
Position Overview
As a vital member of our team, you will be responsible for providing exceptional service to our guests in a lively entertainment environment. Your role will involve engaging with patrons, ensuring their needs are met, and contributing to a memorable dining experience.
Key Responsibilities:
- Welcome guests promptly upon their arrival at their tables.
- Acquire comprehensive knowledge of the menu to effectively communicate offerings to guests.
- Adhere to responsible alcohol service protocols to promote guest safety.
- Encourage guests to explore menu items, including specials and desserts.
- Utilize the Point of Sale System efficiently to process orders.
- Foster an enjoyable atmosphere through engaging interactions with guests.
- Provide dedicated service for group events as directed by management.
- Assist in maintaining cleanliness by pre-bussing tables.
- Support team members in various tasks as required.
- Uphold a professional appearance and adhere to uniform standards.
Physical Requirements:
- Ability to stand for extended periods while performing various tasks.
- Capability to lift items weighing up to 40 lbs.
- Comfortable using ladders as needed.
- Effective communication skills for taking and delivering orders.
Special Requirements:
- Minimum age of 18 years.
- Familiarity with different types of beverages is advantageous.
- Possession of a valid license for alcohol service as per local regulations.
- Valid Food Handler's Certificate or equivalent required.
- Completion of training certification as per company policy.
Company Expectations:
- Exceed standard expectations while aligning with the company’s mission and values.
- Exhibit courtesy and accountability in all interactions.
- Respond to guest requests with professionalism and care.
- Ensure consistent quality of service for all guests.
- Collaborate effectively with team members and management.
- Embrace additional responsibilities with a positive attitude.
- Seek knowledge and growth opportunities from experiences.
- Maintain high standards of appearance and conduct.
Please note that the company conducts E-verify checks to validate employment eligibility in the United States. Additionally, a background check will be performed upon hiring to ensure the safety of our guests and team members. Your cooperation in these processes is appreciated.