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Food Service Specialist

2 months ago


San Antonio, Texas, United States Entertainment Full time
Job Type

Part-time

Position Overview

As a vital member of our team, you will be responsible for providing exceptional service to our guests in a lively entertainment environment. Your role will involve engaging with patrons, ensuring their needs are met, and contributing to a memorable dining experience.

Key Responsibilities:

  • Welcome guests promptly upon their arrival at their tables.
  • Acquire comprehensive knowledge of the menu to effectively communicate offerings to guests.
  • Adhere to responsible alcohol service protocols to promote guest safety.
  • Encourage guests to explore menu items, including specials and desserts.
  • Utilize the Point of Sale System efficiently to process orders.
  • Foster an enjoyable atmosphere through engaging interactions with guests.
  • Provide dedicated service for group events as directed by management.
  • Assist in maintaining cleanliness by pre-bussing tables.
  • Support team members in various tasks as required.
  • Uphold a professional appearance and adhere to uniform standards.

Physical Requirements:

  • Ability to stand for extended periods while performing various tasks.
  • Capability to lift items weighing up to 40 lbs.
  • Comfortable using ladders as needed.
  • Effective communication skills for taking and delivering orders.

Special Requirements:

  • Minimum age of 18 years.
  • Familiarity with different types of beverages is advantageous.
  • Possession of a valid license for alcohol service as per local regulations.
  • Valid Food Handler's Certificate or equivalent required.
  • Completion of training certification as per company policy.

Company Expectations:

  • Exceed standard expectations while aligning with the company’s mission and values.
  • Exhibit courtesy and accountability in all interactions.
  • Respond to guest requests with professionalism and care.
  • Ensure consistent quality of service for all guests.
  • Collaborate effectively with team members and management.
  • Embrace additional responsibilities with a positive attitude.
  • Seek knowledge and growth opportunities from experiences.
  • Maintain high standards of appearance and conduct.

Please note that the company conducts E-verify checks to validate employment eligibility in the United States. Additionally, a background check will be performed upon hiring to ensure the safety of our guests and team members. Your cooperation in these processes is appreciated.