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Sales Associate

4 weeks ago

Mentor, Ohio, United States Total Management Group Full time
Job Description

We are seeking a highly skilled Sales Associate to join our team at Total Management Group. As a Sales Associate, you will play a key role in ensuring our customers have a pleasant shopping experience while efficiently handling cash register operations.

Key Responsibilities:
  • Customer Service: Greet customers warmly, answer their questions about products, and provide recommendations based on their preferences.
  • Transaction Management: Operate the cash register, process transactions accurately, handle cash, credit/debit card payments, and issue receipts.
  • Inventory Handling: Assist with stocking shelves, checking inventory levels, and organizing merchandise to ensure the store is well-presented.
  • Compliance: Verify customers' age to ensure they meet legal drinking age requirements and adhere to all legal regulations regarding the sale of alcohol.
  • Store Maintenance: Keep the checkout area clean and organized, and assist with maintaining the overall cleanliness and orderliness of the store.
  • Problem Resolution: Address and resolve customer issues or complaints in a professional manner, escalating to management if necessary.

Qualifications:

  • Experience: Previous experience as a cashier or in a retail environment is preferred, but not required.
  • Skills: Strong interpersonal and communication skills, basic math skills, and the ability to handle cash and electronic transactions.
  • Knowledge: Familiarity with beer and wine products is a plus, but not required; training will be provided.
  • Flexibility: Availability to work evenings, weekends, and holidays as needed.
  • Requirements: Must be at least 21 years old due to alcohol sales regulations.

Benefits:

  • Competitive hourly wage
  • Opportunities for career advancement
  • Flexible scheduling