Surgical Coordinator

2 weeks ago

Gainesville, Florida, United States Orthopaedic Solutions Management Full time
Job Summary

We are seeking a highly organized and detail-oriented Surgical Scheduler to join our team at Orthopaedic Solutions Management. As a key member of our clinical staff, you will be responsible for coordinating and scheduling procedures and surgeries, ensuring seamless communication with patients, physicians, and staff.

Key Responsibilities
  • Coordinate and schedule procedures and surgeries, pre and post-op appointments as designated by physicians.
  • Interact with patients, physicians, and other staff, providing timely and responsive information.
  • Coordinate processes and route all paperwork as required to meet physician and facility requirements.
  • Initiate and track medical clearances as required by physician or physician extender.
  • Initiate and track authorization for procedures, surgeries, ancillary services, and medical supplies, as needed for surgery.
  • Obtain financial estimate for procedures, surgeries, ancillary services, and medical supplies.
  • Contact the patient to ensure that pre-payment is collected prior to procedure being performed, following guidelines.
  • Triage, manage, and document all incoming surgery-related calls to physician.
  • Complete all tasks and orders in a timely manner.
  • Scan internal documents accurately into patient's medical record.
  • Demonstrate courteous and helpfulness toward patients and their families.
  • Display flexibility in work schedule dependent on clinic needs.
  • Maintain strictest confidentiality in accordance with HIPAA compliance.
  • Answer phone calls, emails, and follow up with clinical inbox.
  • Coordinate and make sure that all DME is available prior to surgery.
  • Complete all disability forms for patient.
  • Other duties as assigned.
Requirements
  • Medical Assistant diploma required.
  • Surgical coordination experience required.
  • Proficient in Excel and Word.
  • Must have knowledge of medical terminology.
  • Ability to maintain a cheerful, positive, and respectful attitude in a high-paced and stressful environment.
  • Excellent organizational and interpersonal skills, as well as a strong sense of customer service.
  • Ability to multi-task and maintain high attention to detail.
  • Excellent telephone, computer, and typing skills.
  • Ability to uphold organizational values, work ethically and with integrity, treat people respectfully and in a way that inspires trust.
  • Ability to work under limited supervision as well as function as a leader within the department and to all staff members.
  • Must possess excellent written and verbal communication skills.
  • Bilingual is preferred.

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