Retail Operations Manager

1 week ago


Morgantown, West Virginia, United States Goodwill of SWPA EE Full time
Role Overview

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. Our team of 1,000 employees works together to help our community thrive.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill.

Job Summary:

The Assistant Store Manager will assist the Store Manager in the daily operations of the retail store/outlet. This position requires utilizing critical thinking, interpersonal skills, active listening, and management abilities to achieve sales expectations and deliver customer-focused service.

Duties and Responsibilities:
  • Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/outlet operates efficiently.
  • Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
  • Possess excellent oral/written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

Estimated salary: $18.08-$19.16/hour. Schedule: Will vary, must be available to work evenings, weekends, and holidays as required. Local travel may be necessary.



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