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Center Manager

2 months ago


Webster New York, United States Bowlero Full time
About the Role

We are seeking a highly skilled and experienced Executive Director of Entertainment Operations to join our team at Bowlero. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our entertainment centers, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities
  • Operational Excellence: Manage the overall operations of the center, including entertainment, food and beverage, and facility management.
  • Guest Experience: Ensure that all guests have an exceptional experience, from arrival to departure, by providing top-notch service and amenities.
  • Revenue Growth: Develop and implement strategies to increase revenue, including food and beverage sales, entertainment offerings, and promotions.
  • Team Leadership: Supervise and direct a team of managers and staff, providing guidance, training, and development opportunities.
  • Financial Management: Manage center budgets, including labor, food and beverage, and entertainment expenses.
Requirements
  • Experience: 5+ years of management experience in the entertainment or hospitality industry.
  • Education: Bachelor's degree in a related field.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and knowledge of POS systems.
What We Offer

We offer a competitive salary, benefits package, and performance-based incentives. If you are a motivated and experienced leader who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.