Coffee Specialist

2 months ago


Dallas, Texas, United States The Original Pancake House Full time
Position Overview

As a valued Barista at The Original Pancake House, you will embody the essence of Enlightened Hospitality by delivering exceptional customer service. Your role will involve providing high-quality beverages and products while ensuring a clean and inviting atmosphere for our patrons.

Key Responsibilities
  • Consistently prepare and serve quality beverages, whole bean products, and food items, adhering to established recipes and presentation standards. Ensure compliance with health, safety, and sanitation protocols.
  • Warmly welcome and greet guests, making them feel at ease and assuring them of your dedicated service.
  • Communicate daily specials and any changes to the menu effectively.
  • Offer thoughtful recommendations based on guests' preferences.
  • Respond to inquiries regarding our menu items and services with confidence.
  • Accurately take food and beverage orders, inputting them into our point-of-sale system for seamless communication with the kitchen and bar.
  • Efficiently deliver food and beverages to guests, ensuring timely service.
  • Perform necessary side work at the beginning and end of each shift as required.
  • Maintain cleanliness in service areas to uphold our standards.
Qualifications
  • Quick learner with a passion for customer service.
  • Good hand-eye coordination.
  • Ability to follow oral and written instructions and seek clarification when necessary.
  • Strong interpersonal skills and a team-oriented mindset.
  • Proficient in building rapport with guests.

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