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Senior Network Engineer

1 month ago

Chicago, Illinois, United States United Airlines Full time
Job Overview

The Senior Engineer IT is responsible for the implementation, optimization, troubleshooting, and support of various platforms (Switches, Routers, load balancers, and wireless).

Key Responsibilities
  • Provide direct technical support in life cycle planning, problem management, integration, and systems programming.
  • Implement releases, upgrades, and/or changes in the environment.
  • Troubleshoot and maintain the overall WAN and LAN architecture, including network topology, routing protocols, and traffic engineering to meet performance, scalability, and availability requirements.
  • Lead troubleshooting efforts to identify and resolve complex network issues, provide escalation support for network-related incidents and outages, document root cause analysis, and implement preventive measures to mitigate future incidents.
  • Monitor and analyze WAN performance metrics to identify areas for improvement. Optimize network configurations, protocols, and bandwidth utilization to maximize efficiency.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in a related field.
  • 5+ years of experience in a related field.
  • CCNP certification/experience in Routing and Switching (Cisco Certified Network Professional).
  • Strong verbal and written communication skills.
  • Ability to communicate solutions to both technical and non-technical audiences.
  • Aptitude for problem-solving, looking beyond the obvious and not stopping at the first answer.
  • Deep knowledge level of routing protocols (BGP, OSPF, EIGRP), switching technologies, SDWAN, ACI, and WAN optimization techniques.
  • Hands-on experience with Cisco and other leading networking vendors.
  • Technical aptitude and ability to learn new technologies and solutions.
Preferred Qualifications

While not required, the following qualifications are highly desirable:

  • Bachelor's degree in information technology.
  • 5-10 years of related experience in a critical environment.
  • CCNP certification in Routing and Switching (Cisco Certified Internetwork Expert).
  • Familiarity with or willingness to learn F5 technologies.
  • Familiarity with or willingness to learn WLAN technologies.
Equal Opportunity Employer

United Airlines is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.