Residence Inn Porter

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states.

We are seeking a friendly and detail-oriented Houseperson to join our team at Residence Inn Portsmouth. As a Houseperson, you will be responsible for maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the housekeeping team with stocking and delivery of supplies.

• Receiving list of assignments and/or shift checklist from MOD and prioritizing items
• Responding promptly to requests from guests and other departments
• Checking the inventory of cleaning cart and adding necessary supplies; transporting cart to assigned work areas
• Cleaning and maintaining the appearance of the exterior of hotel, including but not limited to, sidewalks, awning poles, signage, and hotel entrance
• Deep cleaning of assigned areas of hotel, including but not limited to, shampooing of rooms and public area carpets, window washing, light fixtures, and guest elevators
• Cleaning and maintaining back of house area, including but not limited to, employee break room, executive offices, hotel laundry area, and employee restroom
• Dusting, polishing furniture, and removing marks/stains from walls and furnishing
• Removing all trash, dirty linens, towels, and room service items from public areas
• Vacuuming carpets and cleaning floors
• Delivering items to guest rooms upon request from front desk
• Ensuring soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Cleaning guest rooms on occasion
• Notifying maintenance department of needed maintenance or repairs
• Cleaning and setting up function/meeting rooms according to function sheets
• Moving and arranging furniture, turning mattresses
• Emptying trash receptacles and transporting trash to dumpster
• Taking found items to designated lost and found area
• Providing support to room attendants
• Performing other duties as assigned

• Proven experience as a cleaner or housekeeper preferred
• Performing consistent work at the highest standard
• Remaining discreet and respecting the privacy of guests
• Working quickly without compromising quality
• Ability to work with little supervision and maintaining a high level of performance
• Excellent customer service skills, pleasant, and friendly
• Detail-oriented and thorough
• Willingness to work rotational 7-day work cycle, including evenings, weekends, and holidays

• Medical Insurance with Company-Funded HRA
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan - Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts - Travel, Entertainment, & Retail
• Training and Development Programs
• Career Advancement Opportunities

Estimated salary: $45,000 - $60,000 per year, depending on experience and qualifications.

Colwen Hotels is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.