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Barista - La Colombe - Cafe Specialist

2 months ago


Alexandria, Virginia, United States Westin Alexandria Full time
About the Role

We are seeking a skilled Barista to join our team at the Westin Alexandria, a luxurious hotel located in the heart of Alexandria's Old Town. As a Barista, you will be responsible for preparing and serving high-quality beverages to our guests, while providing exceptional customer service and maintaining a clean and organized work environment.

Responsibilities
  • Prepare and Serve Beverages: Prepare beverages requested by customers or servers according to standard operating procedures, ensuring proper proportions and ingredients, and controlling costs to provide a consistent product to our guests.
  • Maintain a Clean and Organized Work Environment: Maintain clean and organized work areas to maximize efficiency, set up the bar and back bar according to established procedures, and perform pre and post-shift side work, including stock service station and making coffee.
  • Provide Exceptional Customer Service: Respond quickly to guest requests in a friendly manner, follow up to ensure guest satisfaction, and provide a professional image at all times through appearance and dress.
Requirements
  • Experience: A minimum of 6 months of F&B outlet customer service experience, including cash handling, preferably previous Barista experience.
  • Qualifications: Be incredibly friendly, customer-centric, and love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Appearance and Dress: Provide a professional image at all times through appearance and dress.
Benefits
  • Competitive Benefits Package: After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.