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Sales Associate

2 months ago

Longview, Texas, United States Conn's HomePlus Full time

About the Role:

The Sales Associate at Conn's HomePlus is a key member of our sales team, responsible for promoting our products and services to customers through exceptional customer service. This role requires a strong ability to communicate effectively, work independently, and as part of a team to achieve sales goals and deliver a positive shopping experience.

Key Responsibilities:

  • Provide personalized assistance to customers throughout the buying process, including merchandise selection, payment, and finance options.
  • Complete daily telephone calls to existing and potential customers to generate new sales and build relationships.
  • Support colleagues and contribute to a positive and team-focused environment.
  • Assist with merchandising and in-store setup, including moving, building, cleaning, and maintaining showroom components.
  • Deliver superior customer service, maintain awareness of current advertised merchandise and promotions, and collaborate with external and internal partners to resolve customer issues.
  • Develop and maintain sales materials and product knowledge across a wide range of categories.
  • Establish and maintain current customer and potential customer relationships, and deliver on key metrics and sales goals set by the company.
  • Maintain confidentiality and comply with all credit policies, procedures, and government regulations.

Requirements:

  • Reading, writing, and arithmetic skills.
  • High School Diploma, GED, or equivalency.

Preferred Qualifications:

  • Appliance, Furniture, or Electronic sales experience.
  • Customer Service background.
  • Experience within a retail organization.

Working Conditions:

  • Work is performed in a retail store environment.
  • Physical requirements include standing for long periods, packing, and lifting boxes for shipment, storing inventory, and using tech equipment and computers.

Conn's HomePlus is an equal opportunity employer.