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Medical Assistant II

2 months ago


Burlingame, California, United States Packard Children's Health Alliance (PCHA) Full time
Job Summary

The Medical Assistant II performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients.

Key Responsibilities
  • Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians.
  • Schedules and edits patient physician appointments for new and returning patients.
  • Greets patients and communicates unexpected delays as needed.
  • Collects patient demographic and insurance data.
  • Maintains records in accordance with guidelines.
  • Files and retrieves chart documents.
  • Prints and uses scheduling reports.
  • Assists physicians with procedure set-ups, patient procedures and examinations.
  • Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse.
Requirements
  • High School diploma or equivalent.
  • Completion of all requirements in a recognized Medical Assistant training program or equivalent completion of the minimal training requirements as outlined in section 1366 of the Business and Professions Code.
  • One (1) year of progressively responsible and directly related work experience.
  • Cardiopulmonary Resuscitation (CPR) certification.
Knowledge, Skills, and Abilities
  • Knowledge of medical terminology.
  • Knowledge of inventory management practices.
  • Knowledge of computer systems and software used in functional area.
  • Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment according to physician protocols, guidelines or instructions.
  • Ability to perform standard clinical procedures according to established protocols.
  • Ability to communicate clearly orally and in writing.
  • Ability to follow oral and written instructions.
  • Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
  • Ability to solve problems and identify solutions and the ability to multi-task and to change priorities regularly.
  • Ability to plan, organize, prioritize, work independently and meet deadlines.
Physical Requirements and Working Conditions

The work involves considerable physical exertion such as frequent lifting of patients and equipment, bending and stooping, and walking.

The work environment involves high risks with exposure to potentially dangerous situations or unusual environmental stress which require a range of safety and other precautions, where conditions cannot be controlled.

Compensation

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $51,189 to $61,422

Equal Opportunity Employer

Packard Children's Health Alliance (PCHA) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.

Accordingly, Packard Children's Health Alliance (PCHA) does not discriminate against any person on the basis of race, color, sex, sexual orientation or identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability.

Women and men, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.