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Shift Excellence Manager
2 weeks ago
Company Overview
We are committed to serving our Franchisees, Teams, and Guests with excellence. As a Shift Manager, you will play a vital role in assisting the General Manager in managing successful shifts, achieving sales and profit goals, and providing exceptional Guest and Team service.
- Sales and Profit Management: Promote Guest satisfaction and manage restaurant operations to build sales and profits.
- Concern Escalation: Elevate concerns or recommendations with the restaurant, employees, or Guests to the General Manager.
- Procedure Adherence: Ensure policy and procedure adherence on shifts.
- Team Training: Train Team Members on Company operations, policies, and procedures, as well as Guest service.
- Complaint Response: Identify and respond to complaints and policy violations.
- Clean and Safe Environment: Maintain a safe, clean, and enjoyable environment for employees and Guests.
- 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
- Basic math skills.
- Able to work flexible schedules and extended hours.
- High energy to keep up with our fast-paced environment.
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow.
- Operations Excellence: Our team strives for and achieves the highest standards.
- Training & Development: We empower everyone to succeed through comprehensive training.
- Personal & Career Growth: You'll have opportunities to grow professionally and personally at Checkers & Rally's.
- Benefits & Rewards: We offer competitive benefits, bonuses, and recognition programs.
- Compensation: Work today, get paid tomorrow.