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Shift Excellence Manager

2 weeks ago


St Louis, Missouri, United States Checkers Drive-In Restaurants, Inc. Full time

Company Overview
We are committed to serving our Franchisees, Teams, and Guests with excellence. As a Shift Manager, you will play a vital role in assisting the General Manager in managing successful shifts, achieving sales and profit goals, and providing exceptional Guest and Team service.

Key Responsibilities
  1. Sales and Profit Management: Promote Guest satisfaction and manage restaurant operations to build sales and profits.
  2. Concern Escalation: Elevate concerns or recommendations with the restaurant, employees, or Guests to the General Manager.
  3. Procedure Adherence: Ensure policy and procedure adherence on shifts.
  4. Team Training: Train Team Members on Company operations, policies, and procedures, as well as Guest service.
  5. Complaint Response: Identify and respond to complaints and policy violations.
  6. Clean and Safe Environment: Maintain a safe, clean, and enjoyable environment for employees and Guests.
Requirements
  • 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
  • Basic math skills.
  • Able to work flexible schedules and extended hours.
  • High energy to keep up with our fast-paced environment.
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow.
Why Choose Us?
  • Operations Excellence: Our team strives for and achieves the highest standards.
  • Training & Development: We empower everyone to succeed through comprehensive training.
  • Personal & Career Growth: You'll have opportunities to grow professionally and personally at Checkers & Rally's.
  • Benefits & Rewards: We offer competitive benefits, bonuses, and recognition programs.
  • Compensation: Work today, get paid tomorrow.