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Customer Service Representative

2 months ago

Pinehurst North Carolina, United States FirstHealth of the Carolinas, Inc. Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional service to our members and guests, ensuring a positive experience at our facility.

Key Responsibilities
  • Accommodate members and guests with special needs as they enter and leave the center.
  • Provide service and information to members and guests regarding membership and fees.
  • Give prospective members a tour of the facility.
  • Register participants for various center programs, services, and classes.
  • Collect guest fees.
  • Process cash, check, and card transactions.
  • Schedule appointments.
Requirements
  • High School graduate required.
  • CPR/AED certification required.
  • Knowledge and experience with the use of computers preferred.
  • Customer service background preferred.
Work Environment

This is a varied shift position that includes weekend rotation.