Optical Team Lead

3 days ago


San Diego, California, United States EssilorLuxottica Full time
Job Title: Team Lead

At EssilorLuxottica, we're passionate about delivering exceptional customer experiences. As a Team Lead, you'll play a key role in driving store success by managing key optical and lab processes, ensuring customers and patients are delighted, and assisting in the achievement of store goals.

Key Responsibilities:
  • Ensure exceptional customer service and create a positive store environment
  • Manage key optical and lab processes to exceptional results
  • Assist in the achievement of store goals and objectives
  • Develop and implement strategies to drive sales and customer engagement
  • Lead and motivate store teams to achieve exceptional results
Requirements:
  • High school diploma or equivalent
  • Strong optical and retail experience
  • Knowledge of current optical theory and merchandise
  • Strong communication and interpersonal skills
  • Leadership and training experience
Preferred Qualifications:
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Eyewear Inspector Certification
  • LensCrafters Quality, Fitting, and Adjusting Program
  • Optical machinery/instruments experience

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