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Automobile Center Store Associate

2 months ago

Buford, Georgia, United States Sam's Club Full time
About the Role

We are seeking a highly skilled and motivated Tire & Battery Center Technician to join our team at Sam's Club. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and ensuring that our members receive the best possible experience.

Key Responsibilities
  • Be a Team Player: Collaborate with colleagues to achieve sales and service goals, educate and mentor new team members, and develop strong interpersonal skills to provide excellent customer service.
  • Be an Expert: Demonstrate in-depth knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and product specifications.
  • Be a Technologist: Leverage digital tools to drive sales, improve the service experience, and enhance associate engagement, utilizing handheld technology and systems to make informed business decisions.
  • Be an Owner: Communicate equipment, tool, and supply needs to the TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, and maintain accurate inventory, audit, safety, and compliance standards.
  • Be a Talent Ambassador: Model high-quality service and products, develop and influence others to work in a respectful, supportive, and team-oriented style, and understand roadblocks to assist in training team members.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
  • Complete work assignments and priorities by using policies, data, and resources, collaborating with managers, co-workers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
Benefits
  • Competitive Pay: Receive competitive pay and performance-based bonus awards.
  • Health Benefits: Enjoy medical, vision, and dental coverage.
  • Financial Benefits: Participate in 401(k), stock purchase, and company-paid life insurance.
  • Paid Time Off Benefits: Receive PTO, parental leave, family care leave, bereavement, jury duty, and voting benefits.
  • Other Benefits: Enjoy short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Requirements
  • Valid State-Issued Driver's License: Possess a valid state-issued driver's license.
  • Age Requirement: Be at least 18 years old.
Preferred Qualifications
  • Auto Service Industry Experience: Have experience in the auto service industry.
  • Retail Experience: Possess retail experience.