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Scheduling Coordinator

1 week ago


Hackensack, New Jersey, United States NavitsPartners Full time

Job Overview:

We are seeking a detail-oriented Scheduling Coordinator to join our team at NavitsPartners in a dynamic healthcare environment. The Scheduling Coordinator plays a vital role in coordinating patient appointments and managing precertification processes, ensuring that all necessary steps are followed for smooth and efficient patient care.

Key Responsibilities:

  • Collaborate with referring physician practices to gather clinical information, verify and intake patient insurance details, and handle precertification and authorization processes.
  • Manage precertification procedures by collecting and entering insurance information into the system.
  • Utilize the Insurance Eligibility Verification system and clearly explain the process to patients.
  • Contact insurance companies to verify benefits and coverage for patients.
  • Obtain the necessary insurance information for procedure precertification.
  • Schedule patient appointments following departmental policies, procedures, and guidelines.
  • Request and retrieve medical records and pathology reports from hospitals, clinics, or physician offices as needed.
  • Maintain accurate patient history and appointment files by entering data into the computer system.
  • Provide copies of the daily departmental schedule to patient transport and security teams.
  • Collect and post co-pays and deductibles in the finance system in accordance with established cash collection/reconciliation procedures.
  • Process all requests for medical records efficiently.
  • Identify and address the specific needs of the patient population, including age, culture, language, and other factors, ensuring effective communication and care.
  • Adhere to the standards identified in the Medical Center's Organizational Competencies.

Required Skills & Experience:

  • Minimum of two years of related experience.
  • Strong interpersonal and communication skills.
  • Ability to learn quickly and adapt in a changing environment.

Preferred Skills & Experience:

  • Two years of progressive experience in a medical office.
  • Proficiency in medical terminology and HIPAA guidelines.
  • Knowledge of surgical coding (CPT and ICD-10) is preferred.

Education:

Required: High School diploma or equivalent (GED).

Language Proficiency: English (Speak, Read, Write)