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Retail Sales Leader

2 months ago

Thousand Oaks, California, United States Hallmark Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Sales Leader to join our team at Hallmark. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a team of sales associates.

Key Responsibilities:

  • Deliver outstanding customer service and ensure a positive shopping experience for all customers.
  • Lead and motivate a team of sales associates to achieve sales goals and objectives.
  • Develop and implement sales strategies to drive revenue growth and increase customer engagement.
  • Manage store operations, including inventory management, visual merchandising, and store maintenance.
  • Collaborate with the store manager to achieve business objectives and implement company initiatives.

Requirements:

  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; OR at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

Preferred Qualifications:

  • High school diploma or equivalent.
  • Two or more years of previous experience in (specialty) retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Proficiency and comfort using a computer and other technology.

Equal Opportunity Employer:

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.