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Plumbing Supervisor

2 months ago

Beltsville, Maryland, United States Jobot Full time
Job Summary

We are seeking a highly skilled and experienced Master Plumber to join our team as a Technical Supervisor. As a Technical Supervisor, you will be responsible for managing all aspects of Plumbing Technicians' technical training, quality assurance, and customer satisfaction.

Key Responsibilities
  • Manage all aspects of Plumbing Technicians' technical training, including the Apprenticeship Program and advanced technical training.
  • Work cross-functionally across all branch teams to ensure quality assurance and customer satisfaction.
  • Recruit, manage, and track Academy KPIs for the Apprenticeship Program.
  • Develop and implement technical training curriculum for team and individual plans.
  • Provide excellent customer service and solve problems to develop an appropriate action plan.
  • Train a technical workforce by demonstrating technical excellence and patience.
  • Work extended hours, weekends, and holidays as needed to support Technicians in the field.
Requirements
  • Master Plumber license holder required.
  • Proven record of excellent technical expertise on all types of installations.
  • Minimum of 3 years of field training work in the residential plumbing industry.
  • Service System Mastery.
Benefits
  • Competitive Dental, Vision, and Healthcare Plans.
  • 401(k) matching.
  • Short-Term and Long-Term Disability.
  • Life Insurance.
  • PTO.
  • Paid Holidays.
  • Employee Assistance Program (EAP).