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Senior Personal Service Coordinator
2 months ago
Position at Clarvida - California
Welcome to Clarvida of California's career website. If you are dedicated to making a difference in the lives of others and excited about your professional journey, we invite you to explore opportunities with us.
Our organization is recognized for its steadfast dedication to delivering exceptional value and recovery-oriented, high-quality care. We specialize in behavioral health services, offering innovative mental health and substance use community-based support, while providing a vibrant employment experience. Pathways offers competitive compensation and benefits, thorough onboarding and training, a nurturing learning environment, continuous education in evidence-based practices, and much more.
With over 20 years of experience, we are a trusted provider in the Southern California region, collaborating with local government entities and managed care organizations to deliver personalized, integrated care to individuals of all ages, ethnicities, and cultural backgrounds. We have various openings, from administrative to clinical roles, across multiple service areas and settings in Southern California. Join one of our Pathways companies, Clarvida Community Services (PCS) and/or College Community Services (CCS), and discover the difference for yourself.
We operate more than 30 outpatient behavioral health facilities throughout our communities in Kern County, Los Angeles County, Orange County, and San Diego County.
Clarvida is in search of a creative and purpose-driven individual to join our team as a Full-Time Lead Personal Service Coordinator. This role will involve assisting the Clinical Supervisor in managing the team of Personal Service Coordinators for our Project RENEW Program.
KEY RESPONSIBILITIES:
- Support the supervision of PSC and Case Management personnel.
- Manage a limited therapy client caseload.
- Deliver direct case management services.
- Oversee team productivity and quality.
- Train new PSC staff members.
- Identify challenges and propose constructive solutions.
- Lead in addressing crisis situations.
- Maintain a monthly productivity requirement of 30 hours.
- Ensure exceptional customer care, including reliability in scheduled hours.
- Recognize and build upon the strengths of clients, colleagues, and the communities we serve.
- Facilitate clients' progress towards Recovery and Wellness.
- Foster an organizational culture that values and celebrates diversity.
- Embrace continuous learning to enhance service delivery and establish leadership in the field.
- Research and apply industry best practices while evaluating our services to achieve optimal outcomes.
- Master's Degree from an accredited institution and one year of relevant experience.
- Must be registered with the BBS (Board of Behavioral Sciences) as an ASW (Associate Clinical Social Worker), AMFT (Associate Marriage and Family Therapist), or APCC (Associate Professional Clinical Counselor).
- Valid driver's license and proof of automobile insurance.
- Employee Referral Bonus Program.
- Bi-Weekly Pay.
- 401k Retirement Plan.
- Employee Assistance Program.
- Perks @ Pathways (including student loan refinancing, pet insurance, discounts on Verizon wireless, movies, hotels, concerts, and sporting events).
Competitive salaries & benefits
•Paid Vacation Days (12 days in the first year; increases with tenure)
•Paid Sick Days (Accrual per pay period)
•9 Paid Holidays (including Day after Thanksgiving)
•Medical, Dental, Vision coverage including a Health Savings Account or FSA
•Health, Dependent, and Transportation Flexible Spending Accounts
•Basic and Optional Life Insurance for Employee, Spouse, and/or Dependents
•401K
Perks @ Clarvida (including student loan refinancing, pet insurance, discounts on Verizon wireless, movies, hotels, concerts, and sporting events).