Delinquency Resolution Professional
4 days ago
We are seeking a skilled and motivated Collections Officer to join our team. The estimated salary for this role is between $45,000 - $65,000 per year.
In this position, you will be responsible for performing collection activities associated with various delinquent member accounts. You will need to have excellent public relations skills and a thorough understanding of the Credit Union's lending policies and procedures as well as related legal requirements.
About the JobThe Collections Officer will work closely with members to resolve delinquent accounts and maintain a positive relationship with the Credit Union. They will also be responsible for monitoring loans to ensure members have adequate insurance coverage.
Main Responsibilities:
- Perform collection activities associated with various delinquent member accounts.
- Follow up on delinquent accounts by telephone, personal contact, and correspondence.
- Utilize effective human relations skills and various forms of persuasion to present a positive Credit Union image.
- Monitor loans to ensure members have adequate insurance coverage.
Requirements:
- High school graduate or equivalent.
- Previous collection experience with full-service financial institution helpful.
- Excellent communication, telephone, and public relations skills.
- Ability to work well independently.
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