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Tax Preparation Associate

3 months ago

Phoenix, Arizona, United States Jackson Hewitt Full time
Job Summary

We are seeking a highly motivated and detail-oriented Tax Preparation Associate to join our team at Jackson Hewitt. As a Tax Preparation Associate, you will be responsible for providing exceptional customer service to our clients, preparing tax returns, and ensuring accurate and timely completion of tax-related tasks.

Key Responsibilities
  • Prepare and review tax returns for accuracy and completeness
  • Provide exceptional customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner
  • Assist with scheduling tax preparation appointments and managing client flow
  • Monitor and maintain accurate records of client interactions and tax-related data
  • Collaborate with team members to achieve sales and customer satisfaction goals
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
  • Basic knowledge of tax laws and regulations, with ability to learn and apply new information as needed
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse client base
  • Ability to work in a fast-paced environment, with strong organizational and time management skills
  • Reliable transportation and a valid driver's license (if applicable)
What We Offer
  • Competitive hourly rate and opportunities for advancement
  • Comprehensive training and support to ensure success in the role
  • Collaborative and dynamic work environment with a team of experienced professionals
  • Opportunities for professional growth and development