Customer Service Ambassador

3 days ago


North Augusta, South Carolina, United States Family Dollar Full time
Customer Service Representative Role at Family Dollar

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Family Dollar. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them with the selection of merchandise, ensuring they find what they need.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Answer questions regarding store operations, merchandise, and services, providing accurate and helpful information.
  • Work collaboratively with the store team to achieve sales goals, maintain a clean and organized store environment, and ensure a positive customer experience.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule, including evenings and weekends.

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