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Tax Professional Liaison

2 months ago

Rockford, Illinois, United States H&R Block Full time
Key Responsibilities

As a CSP/Receptionist at H&R Block, you will be responsible for:

  • Providing exceptional customer service by answering phones and greeting clients in a personalized and inviting manner.
  • Matching clients with the best-suited tax professional for their needs.
  • Scheduling clients according to their preferences.
  • Ensuring all current and future client needs are met during their exit process.
  • Maintaining a clean and organized office environment with the help of team members.
What We Offer

Hiring immediately, we are looking for a highly skilled and detail-oriented individual to join our team. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply.