Service Delivery Excellence Leader

2 weeks ago


Goshen, Indiana, United States Leidos Full time
About the Role\

We are looking for a talented User Experience UX Manager to join our team and lead special projects aimed at enhancing or improving service delivery and customer experience.

The successful candidate will oversee the AFNCR's Information Technology In- / Out-processing program, ensure the underlying processes for service execution, fulfillment, and delivery are operating effectively and efficiently, and engage customers to ensure catalog items provide desired affects and baseline offerings are sufficient for business operations.

This role requires strong leadership skills, a deep understanding of user experience design principles, and a proven track record of delivering high-quality solutions that meet customer needs.

The estimated salary for this position is between $134,550 and $243,225 annually, depending on qualifications and experience.



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