Customer Service Representative

2 months ago


Aberdeen, Washington, United States Wendy's Full time

About Wendy's

At Wendy's, we're passionate about serving our customers with a smile and a warm welcome. Our team members are the face of our brand, and we're looking for outgoing and energetic individuals to join our crew.

What We Offer

We're proud to offer a range of benefits to our team members, including:

  • Competitive wages: $15.74 - $19.00 per hour
  • FREE meals
  • Medical, dental, vision, and RX insurance
  • 401k with company match
  • Employee Assistance Program
  • Performance evaluations every 12 months
  • A fun, fast-paced environment
  • Flexible hours and schedules
  • Opportunities for career progression
  • The chance to meet new people and make new friends

What We're Looking For

We're seeking team players who can take and receive direction well and accomplish many tasks during one of our action-packed shifts. Whether you're wearing a headset and manning the drive-thru, greeting customers and running the register, preparing menu items, loading stock, or keeping the restaurant clean and inviting, your accuracy and attention to detail are qualities that will make you a star player on the Wendy's team.

Essential Job Functions

The following are examples of some, but not all, of the essential job functions of a Crew Member position at Wendy's:

  • Physical Elements:
    • Ability to stand for long periods
    • Frequent bending, kneeling, lifting (25 - 50 pounds)
  • Equipment Use:
    • Ability to use Headset to take customer orders or to take or give direction
    • Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.)
  • Performance Elements:
    • Ability to come to work promptly and regularly
    • Ability to take direction and work well with others
    • Ability to accomplish multiple tasks within established timeframes
    • Ability to concentrate and perform duties accurately
    • Ability to react to change productively and handle other tasks assigned
    • Ability to complete all applicable training programs
  • Working Conditions:
    • Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold, or other elements


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