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Administrative Support Professional

2 weeks ago


Herndon, Virginia, United States Roosters Full time
Job Description

We are seeking an Administrative Support Professional to provide exceptional service to our clients at Roosters. As the first point of contact, you will be responsible for creating a welcoming atmosphere and ensuring a smooth experience for our customers.

Main Responsibilities:
  • Greeting and Check-in: Warmly greet clients, escort them to the proper beauty station, and inform assigned beauticians of their arrival.
  • Scheduling and Confirmations: Book and confirm appointments, ensuring timely communication with clients.
  • Transactions and Payments: Process transactions (cash and credit cards) and issue receipts, maintaining accuracy and efficiency.
  • Customer Service: Offer beverages and engage with clients in the waiting area, fostering a sense of community and relaxation.
  • Walk-ins and Scheduling: Welcome walk-ins, answer questions about services, and schedule appointments based on availability.
  • Marketing and Promotions: Inform clients about new services and discounts, promoting business growth and client loyalty.
  • Reception Area Maintenance: Maintain a tidy and inviting reception area, reflecting positively on our brand.