Receptionist

The Receptionist position serves as the first point of contact for Omni Inclusive with visitors and customers. This role requires exceptional customer service skills, strong communication abilities, and a professional demeanor to effectively direct the flow of visitors, phone calls, emails, and appointments.

• Answer, screen, and forward incoming calls, providing excellent customer service and facilitating inquiries.
• Maintain and update the campus phone directory.
• Greet visitors and vendors with a warm and welcoming attitude, assist with questions, and direct them as needed.
• Notify executive assistants and employees when food has arrived for conferences, etc.
• Fill out FedEx, UPS, and DHL labels for employees shipping packages and next-day envelopes to other sites or companies.
• Receive building issues from employees and notify facilities or security personnel.
• Perform other clerical receptionist duties, such as filing, photocopying, collating, faxing, etc.
• Maintain office supply inventory and order supplies for new employees requested by HR.
• Maintain copier paper and check and stock toner cartridges.
• Maintain the seating chart for the campus, create and install nameplates where needed, and coordinate with hiring managers on seating for new employees.
• Partner with HR for space allocation issues.
• Deliver and collect information for HR and payroll; administer the rideshare program.
• Assist with special projects.

• Receive and sort daily mail, deliveries, and couriers.
• Open Northridge invoices and send them to shared services for distribution and approval.
• Pick up or accept invoices from Harman Northridge finance personnel.
• Process invoices and other items using the letter folding and letter envelope stuffing machine.
• Operate the letter-stamping machine for mailing letters and large envelopes, and track letter-stamping equipment funds.
• Monitor invoices for leased mailroom equipment and stamping equipment.

• High school diploma or GED.
• Minimum 1 year direct administrative experience.
• Familiarity with postal services (i.e., US Government Client, UPS, and Fed-X).
• Basic knowledge of Microsoft Office (Word, Outlook, and Excel).
• Computer literate and internet savvy.
• Strong customer service and organizational skills.
• Ability to maintain confidentiality and a professional attitude at all times.
• Verbal and writing communication skills.