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BDC Sales Consultant

2 months ago

Burleson, United States RIDENOW POWERSPORTS Full time
Job Overview

RideNow Powersports, a division of RumbleOn, is in search of a motivated and enthusiastic BDC Internet Sales Consultant to enhance customer satisfaction, convert inquiries into sales, and foster customer loyalty.

If you possess exceptional listening skills, excel in phone communication, and have experience managing internet sales inquiries, we would like to hear from you. A passion for motorcycles and powersports will make you an ideal candidate for our dynamic team.

The perfect applicant will have a background in selling motorcycles and powersports in an online environment or possess extensive knowledge about these products. With a competitive base salary and a lucrative performance bonus structure, you can achieve a rewarding income.

Key Responsibilities:

  • Handle incoming phone calls and online inquiries regarding Powersports Vehicles.
  • Schedule sales appointments and conduct follow-ups with all potential customers.
  • Respond to calls and internet inquiries promptly, maintaining professionalism and accuracy. If unsure about an answer, make an effort to find the correct information.
  • Communicate effectively with customers through their preferred channels (phone, email, text), showcasing exceptional writing skills.
  • Engage in customer follow-up and retention by reaching out to unsold prospects and maintaining contact with existing customers.
  • Stay informed about incoming inventory and utilize software to efficiently locate vehicles.
  • Maintain accurate customer records and document all interactions in the CRM system.
  • Perform additional duties as assigned.

Qualifications:

  • At least 1 year of experience in a BDC or high-volume call center.
  • A minimum of 1 year of experience managing e-commerce sales inquiries.
  • Prior experience in automotive or powersports internet sales is highly preferred.
  • Familiarity with CRM systems such as Eleads is desirable.
  • Ability to work full-time on-site, with a schedule from Tuesday to Saturday.
  • Excellent verbal and written communication skills, including strong email proficiency.
  • Outgoing and energetic personality.
  • Professional and friendly demeanor.
  • Persistence in following up with customers.
  • Proficient in internet usage, computer skills, and organizational abilities to track leads effectively.
  • Interest and knowledge in powersports vehicles.

Benefits:

What RumbleOn/Freedom Powersports Provides:

A friendly, relaxed, and casual work atmosphere with supportive colleagues dedicated to collective success. Additionally, we offer:

  • Healthcare, Dental, and Vision Insurance (with a significant portion of the medical premium covered).
  • Life and disability insurance.
  • Generous Vacation/PTO Plan.
  • Employee discounts on purchases.
  • A dedicated leadership team that supports and values employees.
  • Opportunities for growth and advancement within the company.
  • Competitive compensation based on experience.
  • $12-$14 per hour, plus a performance-based bonus plan to enhance your earnings.
  • And more...

*All candidates must successfully complete pre-employment assessments, including background checks and drug testing, to qualify for employment.*