Account Associate

1 week ago


Chicago, Illinois, United States State Farm Insurance Full time
Job Summary: As an Account Associate at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.

Key Responsibilities:

* Assist customers with their insurance needs by providing accurate and timely information
* Process policy changes and updates in the system
* Handle incoming calls and emails from customers regarding policy inquiries and claims
* Collaborate with team members to resolve customer issues and ensure customer satisfaction
* Maintain customer records and update information as needed
* Stay up to date with insurance products and industry trends to effectively assist customers
* Follow company policies and procedures to ensure compliance with regulations and guidelines
* Meet or exceed performance goals and targets set by the company

What We Offer:

* Opportunities for continuous learning and skill development
* Collaborative and dynamic work environment
* Competitive compensation and benefits package

Requirements:

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment

Why State Farm Insurance?

State Farm Insurance is a leading provider of insurance and financial services, committed to helping customers achieve their goals and protect their assets. We offer a dynamic and supportive work environment, with opportunities for growth and development.

If you are a motivated and customer-focused individual looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.

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