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International Programs Administrator
2 months ago
The Global Programs Coordinator plays a pivotal role in supporting the Director of Global Programs and Partnerships. This position collaborates with faculty, staff, and students to enhance the Feliciano School of Business's mission of fostering global learning and intercultural competence.
KEY RESPONSIBILITIES:
1. Assist the MBA office, faculty, and staff in organizing various international study trips for MBA students throughout the year.
2. Oversee the planning and logistics for domestic trips related to graduate programs, such as those for MS Business Analytics and Accounting students to major cities.
3. Act as the primary contact for service providers, managing all aspects of travel arrangements including destination selection, transportation, accommodations, and in-country activities.
4. Gather insights and feedback from service providers and report on best practices regarding international experiences from peer institutions.
5. Participate in the Request for Proposal (RFP) process for selecting travel partners, contributing to both the development of the RFP and the evaluation of potential vendors.
6. Engage in annual assessments of current travel partnerships.
Troubleshoot any issues that arise for students or faculty/staff before, during, and after travel.
Ensure compliance with safety protocols, payment processes, and other mandatory requirements for students.
Coordinate the collection and management of data for international program participants, including statistical reporting.
Facilitate logistical support for study abroad programs and exchange initiatives, including pre-departure orientations and evaluations.
Support student-focused events and collaborate with various university departments to ensure smooth program operations.
Perform additional duties as assigned by management.
QUALIFICATIONS:
REQUIRED:
1. Bachelor’s degree from an accredited institution.
2. At least two years of experience in event planning and program management.
3. Strong ability to handle high-pressure situations, frequent interruptions, and multiple priorities with professionalism.
4. Proven organizational skills, with the ability to multitask, meet deadlines, and thrive in a dynamic environment, including flexibility for weekend work as needed.
5. Excellent written and verbal communication skills, along with proficiency in MS Office Suite (Word and PowerPoint).
PREFERRED:
1. Demonstrated understanding of cross-cultural dynamics and global perspectives.
2. Experience in international education settings.
3. Background in higher education administration.
4. Willingness to learn new software tools and platforms, such as Terra Dotta.
5. Strong analytical skills, particularly in Excel.
6. Familiarity with systems like Workday, Google Forms, and virtual meeting platforms.
APPLICATION PROCESS:
Interested candidates should submit a resume and a cover letter that outlines their qualifications and how they align with the needs of the university. Please ensure to follow the application instructions carefully.
