General Manager

1 day ago


Chicago, Illinois, United States Lodge Management Group Full time
Job Overview

We are seeking a highly skilled and experienced General Manager to lead our food and beverage operations. The ideal candidate will have a proven track record of delivering exceptional guest experiences, managing staff, and driving sales and revenue growth.

The successful candidate will be responsible for overseeing all aspects of our operations, including forecasting, planning, and managing orders, staff, and finances. They will also be expected to maintain high levels of internal and external customer service, identify customer needs, and respond proactively to concerns.

The General Manager will establish targets, KPIs, schedules, policies, and procedures to ensure the smooth operation of our business. They will also provide two-way communication, nurture an ownership environment, and emphasize motivation and teamwork.

The ideal candidate will have a strong sense of urgency, attention to detail, and a passion for delivering exceptional results. They will also have a working knowledge of various computer software programs, including MS Office and restaurant management software.

Responsibilities:

  • Manage all aspects of food and beverage operations
  • Deliver exceptional guest experiences
  • Manage staff and maintain high levels of customer service
  • Establish targets, KPIs, and schedules
  • Provide two-way communication and nurture an ownership environment
  • Comply with all health and safety regulations
  • Report on management regarding sales results and productivity

Requirements:

  • Minimum 2 years of training management experience
  • Basic financial understanding and accountability
  • PNL input experience preferred
  • Product ordering and inventory management preferred
  • Strong sense of urgency and attention to detail
  • Hospitality and community engagement
  • Serving and bartending required
  • ALOHA P.O.S. knowledge a plus

Qualifications:

  • At least 21 years of age
  • Basic computer skills
  • Written and verbal comprehension
  • Must have open availability and be willing to work nights and weekends
  • Proven food and beverage management experience
  • Working knowledge of various computer software programs
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Communication and leadership skills
  • Up to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targets
  • Guest-oriented and service-minded

Benefits:

We offer a rich insurance package, bonus potential, venue discounts, and competitive pay, 65K+ base salary.



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